Chat with us, powered by LiveChat

How To Videos

We’re here to help, and we hope to add more how to videos in the coming weeks and months. In the meantime, if you have a topic you’d like to suggest for a future video, please let us know. Send an e-mail with a short description of the topic to

How to Customize CentraNet with “My CentraNet”

How to Schedule and Track Payments with Bill Pay

Mobile Deposit: How to deposit your check

How to clear your Internet browser’s cookies and cache

If you’d like to skip ahead to the section covering your Internet browser, you can use these timestamps:

  • Internet Explorer: 1:23
  • Safari (Mac): 2:00
  • Mozilla Firefox (Mac): 2:24
  • Google Chrome (Mac): 3:01
  • Ending: 3:31 – We think the ending is worth watching, but we’ll leave that up to you.

If you’re using Internet Explorer, we also have a downloadable PDF with step-by-step instructions.